Terms of service

These Terms of Service (“Terms”) govern your use of the Pure Ehlana website and any purchases made through it. By accessing the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use this site and place orders. By using the site, you represent that you meet these requirements.

2. Account Responsibility

If you create an account, you are responsible for keeping your login details secure and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized use.

3. Product Information

We make reasonable efforts to display product details, materials, and images accurately. Slight variations in color, finish, or size can occur due to manufacturing and screen differences. Product descriptions are provided for informational purposes and do not constitute a warranty beyond what is stated.

4. Pricing and Availability

All prices are listed in U.S. dollars and are subject to change without prior notice. We reserve the right to correct pricing errors and to cancel orders placed at incorrect prices. Product availability is not guaranteed until an order is confirmed and payment is processed.

5. Order Acceptance

Placing an order constitutes an offer to purchase. We may accept or decline any order at our discretion, including for reasons of stock, pricing error, or suspected fraud. You will receive an email confirmation when an order is accepted.

6. Payment

Payment is due at the time of order. We accept the payment methods displayed at checkout. You represent that you are authorized to use the payment method provided.

7. Shipping and Risk of Loss

Title and risk of loss pass to you when the carrier takes possession of the goods. Delivery estimates are not guarantees. We are not responsible for delays caused by the carrier or events beyond our reasonable control.

8. Returns and Refunds

Returns and refunds are governed by our separate Return & Exchange Policy, which forms part of these Terms. Please review that policy before making a purchase.

9. Intellectual Property

All content on this site—including text, images, logos, product designs, and layout—is owned by EHLANA LINGENFELTER RM INC or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, or use any content for commercial purposes without prior written permission.

10. Prohibited Uses

You agree not to use the site for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with the site’s operation, to submit false or misleading information, or to engage in any activity that could harm the site, other users, or our business.

11. User Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with the site and our business. You are solely responsible for the content you submit and must not post anything illegal, defamatory, or infringing.

12. Third-Party Links

The site may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of those sites. Accessing them is at your own risk.

13. Disclaimer of Warranties

The site and all products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error-free.

14. Limitation of Liability

To the maximum extent permitted by law, EHLANA LINGENFELTER RM INC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, even if advised of the possibility of such damages. Our total liability for any claim related to a product or the site shall not exceed the amount you paid for the specific product giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless EHLANA LINGENFELTER RM INC and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the site, your violation of these Terms, or your infringement of any third-party rights.

16. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the site, you consent to those practices.

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Pennsylvania, and you consent to personal jurisdiction there.

18. Changes to the Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Shipping Policy, Return & Exchange Policy, and Privacy Policy, constitute the entire agreement between you and Pure Ehlana regarding use of the site and purchases made through it, and supersede any prior agreements or understandings.